Privacy Policy

Last Updated: October 30, 2024

1. Introduction

Welcome to Food-LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, business address)
  • Business details (company name, tax ID, business license)
  • Payment information
  • Delivery preferences and history
  • Account credentials
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies
  • Geographic location data

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling orders
  • Managing your account
  • Providing customer support
  • Sending transactional communications
  • Marketing and promotional communications (with your consent)
  • Improving our products and services
  • Analyzing website performance
  • Complying with legal obligations
  • Preventing fraud and maintaining security

4. Information Sharing and Disclosure

We may share your information with:

  • Delivery partners and logistics providers
  • Payment processors
  • Marketing service providers
  • Analytics services
  • Legal authorities when required by law
  • Business partners (with your consent)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls
  • Employee training on data protection

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent
  • Export your data
  • File a complaint with regulatory authorities

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session information
  • Remember your preferences
  • Analyze website traffic
  • Personalize content
  • Improve user experience

You can manage cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

As a US-based company operating in the DC, Maryland, and Virginia area, our data processing activities primarily occur in the United States. If we transfer data internationally, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a notice on our website

11. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:

43766 Trade Center Pl, Ste 110, Sterling, VA 20166
+1 (703) 665-2139
info@food-llc.com

12. California Privacy Rights

California residents may have additional rights under the CCPA (California Consumer Privacy Act). Please contact us for more information about exercising these rights.

13. Virginia Privacy Rights

As a Virginia-based company, we comply with the Virginia Consumer Data Protection Act (VCDPA). Virginia residents have specific rights regarding their personal information, including:

  • Right to access
  • Right to correction
  • Right to deletion
  • Right to data portability
  • Right to opt out of targeted advertising